Casa Chukum - Hotel Boutique | Hotel in Bacalar

| 9.3 (909 Reviews) |  5 Bathrooms  12 Guests
Mario Villanueva Madrid Hotel | Casa Chukum - Hotel Boutique

Hotel in Mario Villanueva Madrid, Bacalar

Casa Chukum - Hotel Boutique has free bikes, outdoor swimming pool, a garden and shared lounge in Bacalar. This 5-star hotel offers room service, a 24-hour front desk and free WiFi. The property has a concierge service, a tour desk and currency exchange for guests. At the hotel, the rooms are equipped with a desk. Complete with a private bathroom equipped with a shower and free toiletries, all rooms at Casa Chukum - Hotel Boutique have a flat-screen TV and air conditioning, and certain rooms also offer a terrace. All guest rooms feature a safety deposit box. Guests at the accommodation can enjoy a buffet or an à la carte breakfast. Chetumal International Airport is 22 miles from the property.

Casa Chukum - Hotel Boutique is located in Bacalar.

This 17 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Spa, Balcony/Terrace, Oceanfront, and several others. This is a 5 star rated property and has over 909 reviews with the average score of 9.3 . Coming to Bacalar and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 17 Bedrooms Hotel if you want to learn more about this Hotala.uk place in Bacalar. These details are authentic, as they are provided by our partner, booking.com.

This Casa Chukum - Hotel Boutique in Bacalar is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Casa Chukum - Hotel Boutique”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Avenida 3 esquina con calle 28, Bacalar, 77930, Mexico

Amenities

Air Conditioner
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Bedding/Linens
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Bar
  • Coffee house on site
  • Breakfast in the room
  • Wine/Champagne
Activities
  • Solarium
  • Game room
  • Spa
Entertainment
  • Board games/Puzzles
General
  • Non-smoking rooms
  • Family rooms
  • Hypoallergenic room available
  • Wifi in all areas
  • Designated smoking area
  • Safe
  • Air conditioning
  • Soundproof rooms
Guest Services
  • Concierge
  • 24-hour front desk
  • Currency exchange
  • Room service
  • Daily housekeeping
  • Shared lounge/TV area
  • Express check-in/out
  • Tour desk
  • Shuttle service
  • Fax/Photocopying
  • Private check-in/out
  • Baggage storage
  • Shuttle service (additional charge)
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor pool
  • Sun deck
  • Garden
  • Outdoor pool (year-round)
  • Outdoor furniture
Security/Safety
  • Smoke alarms
  • Key access
  • 24-hour security
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • CCTV outside property
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • First aid kits available
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Swimming pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed

Reviews

Value for money:
9.16
Location:
9.63
Staff:
9.89
Facilities:
9.39
Comfort:
9.56
Cleanliness:
9.5
Hector
Sep 21, 2025 07:00:00 AM
Review Score:   6
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location
Negative: Personal
Summary: Would not come back
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Minibar

Bathroom

Toilet paper, Guest bathroom, Free toiletries, Body soap, Private bathroom, Shampoo, Conditioner, Toilet, Shower, Towels

General

Laptop safe, Key access, Private entrance, Mosquito net, Trash cans, Safe, Air conditioning, Soundproof

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

Living Area

Desk, Sitting area

View

Pool view, Garden view, Inner courtyard view, View

Services

Wake-up service

Bedroom

Wardrobe or closet

Kitchen

Cleaning products

Outdoors

Terrace, Outdoor furniture

Accessibility

Entire unit located on ground floor, Upper floors accessible by stairs only

Room Amenities

Clothes rack, Non-feather pillow, Adapter, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Queen Room with Garden View
Room Type: Double
Room Size: 23 m2
1 Full bed(s) Bed
Queen Room with Garden View

Food & Drink

Minibar

Bathroom

Toilet paper, Guest bathroom, Free toiletries, Body soap, Private bathroom, Shampoo, Conditioner, Toilet, Shower, Towels

General

Laptop safe, Key access, Private entrance, Mosquito net, Trash cans, Safe, Air conditioning, Soundproof

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

Living Area

Desk, Sitting area

View

Pool view, Garden view, Inner courtyard view, View

Services

Wake-up service

Bedroom

Wardrobe or closet

Kitchen

Cleaning products

Outdoors

Outdoor furniture

Accessibility

Entire unit located on ground floor, Upper floors accessible by stairs only

Room Amenities

Clothes rack, Non-feather pillow, Adapter, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Double Room with Garden View
Room Type: Double
Room Size: 24 m2
2 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Toilet paper, Guest bathroom, Free toiletries, Body soap, Private bathroom, Shampoo, Conditioner, Toilet, Bathtub or shower, Shower, Towels

General

Laptop safe, Key access, Private entrance, Mosquito net, Trash cans, Safe, Air conditioning, Soundproof

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

Outdoors

Balcony, Outdoor furniture

Living Area

Desk, Sitting area

View

Pool view, Garden view, Inner courtyard view, View

Services

Wake-up service

Bedroom

Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Non-feather pillow, Adapter, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Physical distancing

Single-room AC for guest accommodation
King Room with Balcony
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed
King Room with Balcony

Food & Drink

Minibar

Bathroom

Toilet paper, Guest bathroom, Free toiletries, Body soap, Private bathroom, Shampoo, Conditioner, Toilet, Shower, Towels

General

Laptop safe, Key access, Private entrance, Mosquito net, Trash cans, Safe, Air conditioning, Soundproof

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

Outdoors

Outdoor furniture, Balcony, Terrace

Living Area

Desk, Sitting area

View

Pool view, Garden view, Inner courtyard view, View

Services

Wake-up service

Bedroom

Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Non-feather pillow, Adapter, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Physical distancing

Single-room AC for guest accommodation
King Suite with Pool View
Room Type: Suite
Room Size: 26 m2
1 King bed(s) Bed
King Suite with Pool View

Food & Drink

Minibar

Bathroom

Toilet paper, Guest bathroom, Free toiletries, Body soap, Private bathroom, Shampoo, Conditioner, Toilet, Shower, Towels

General

Laptop safe, Key access, Private entrance, Mosquito net, Trash cans, Safe, Air conditioning, Soundproof

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

Outdoors

Balcony, Outdoor furniture

Living Area

Desk, Sitting area

View

Pool view, Garden view, Inner courtyard view, View

Services

Wake-up service

Bedroom

Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Non-feather pillow, Adapter, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Mario Villanueva Madrid hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mario Villanueva Madrid hotel?

Check-in time for Mario Villanueva Madrid hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mario Villanueva Madrid hotel have a swimming pool?

Yes, this Mario Villanueva Madrid hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mario Villanueva Madrid hotel?

Best-rates for the Mario Villanueva Madrid hotel starts from $114 per night with includes Ocean View, Bedding/Linens, Spa, Balcony/Terrace, Oceanfront, Transportation/Shuttle, Restaurant, Guest Services, Entertainment, Child Friendly, Designated Smoking Area, TV, Sports/Activities, Bar, Pool, View, Security/Safety, Breakfast, Internet, Air Conditioner with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Mario Villanueva Madrid hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mario Villanueva Madrid hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mario Villanueva Madrid hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mario Villanueva Madrid hotel?

Based on the information reported by the owner or manager, the Mario Villanueva Madrid hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mario Villanueva Madrid hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mario Villanueva Madrid hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
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